Please inspect all digital and/or physical product(s) immediately. If there are any issues or you would like to request a refund, contact us within 3 business days from receiving the product(s). The refund request should include your original order number, a reason for the request, and any applicable photos. Not all items are eligible for return (i.e. shipping charges, "misfits", etc.). If a refund is applicable, it will be made back towards the same method of payment minus any shipping charges. If a replacement/return is applicable, the customer is responsible for any return postage unless otherwise expressed by Cerulean Tides Enterprises, LLC. We reserve the right to refuse the return or to charge a restocking fee of up to 25% if items are not returned to us in its original condition.